Can I Have Formal Invoice for My Order?

You can find the invoice or receipt for your order placed on the official website or Microsoft store. Follow up the tips upon your order to solve your problem.

Purchase from the Official Website

If you purchase PDF Reader Pro via our Official Website, you will receive an invoice as part of your purchase. The invoice will be sent along with the license code when the payment is made. If you want to request an additional copy, please contact us at support@pdfreaderpro.com.

Purchase from Microsoft Store

If you purchase PDF Reader Pro from Microsoft Store, please click here. 

Purchase from Apple App Store or iTunes Store

When you receive an invoice from Apple App Store, please note that:

1. the date that is listed as the date of the purchase is actually the date on which the invoice was sent.

This means the invoice could relate to a purchase made quite a few days prior to date displayed.

2. when the invoice shows multiple purchases with the same date, it is often due to different purchases grouped into one invoice.

This means that the purchases listed could have been made on different days, sometimes even on a different week.

To have an accurate overview of the purchases you have made via iOS, the best thing to do is to verify your purchase history via:

* iTunes (requires a computer with iTunes installed)

* the following link: https://reportaproblem.apple.com/mx (this link opened on a computer will give you the added benefit of seeing the date for each purchase.

For more information on Apple receipts, please visit the following Apple Support article: https://support.apple.com/en-us/HT204088 

See your purchase history in the App Store or iTunes Store

- https://support.apple.com/en-us/HT204088 

Printing iTunes and App Store receipts

- https://discussions.apple.com/thread/2749986