How to Install and Delete PDF Reader Pro when Encountering the Situation That Can Not Install or Update

Knowing that in the process of using PDF Reader Pro, you can not be installed properly, open the installation package or remove the software and other issues, according to the following instructions may be able to help you.


For Installation


Problems encountered page tips:

  • Page displays "The installation source for this product is not available"
  • Page displays "The feature you are trying to use is on a network resource that is unavailable."
  • Page displays "An installation package for the product PDF ReaderPro cannot be found."



1) Make sure you have "PDF Reader Pro .msi" installed and can access it

2) Program install and uninstall troubleshooter

After numerous error reports by users in installing and uninstalling Windows programs, guys at Windows have made a special troubleshooter program to find and resolve install/uninstall errors in the system. It makes our work easy to resolve this error, you just need to install the program, and it will automatically find and resolve the error for you. Follow the steps below to run the troubleshooter:

-> Click here to download Windows install and uninstall the troubleshooter.

-> Double-click on the downloaded file to run it. Follow the on-screen instructions and move ahead by selecting appropriate options.

-> Select where you are facing the problem( i.e. Installing or uninstalling).


3) Download a different version/copy of the installation package or download it at a different path.

As the error text says the issue might be because of the location of the installer package or also it might be because you might have downloaded a corrupt file or a different version that is not supported by your computer.

So, to double-check the issue, download the installation package at a different location. Also, if there are multiple packages check your system properties to find a version that suits your Windows system. For example, for most of the programs, there are 32-bit and 64-bit installation packages and also different versions for different processors. So, before downloading the installation package check your system properties and then download according to your computer specifications.


4) Repair the problematic application.

After doing everything If you are still getting the same error we advise you to repair the problematic application from the control panel menu. However, this option is not available to all apps, you can try if you are out of all options. Follow these steps to repair your application.

-> Press Windows + R to open the Run box, and type control to open the Control Panel window.

-> Select the Program and Features menu. In the window, you will see all the programs you have installed on your computer. Select your program by left-clicking on it. After selecting the program you will see 2-3 options on top.

-> Click on the repair from the top menu. -> Follow on-screen prompts and close the window once the process completes.


For Delete


Problems encountered page tips:

  • Page displays "Error 1714: The older version of PDF Reader Pro cannot be removed."



1) Try using the Microsoft Fix It Wizard.

The wizard updates the Windows registry so that you can usually uninstall previous versions of the program, or install or update the current version successfully.

Disclaimer: PDF Reader Pro does not support third-party software and provides this information as a courtesy only.


2) Remove all previous versions of PDF Reader Pro using Add/Remove programs.

-> From the Control Panel, choose Add/Remove programs. - Select the most recent version of PDF Reader Pro in the list and click Remove.

-> When prompted, confirm that you want to remove the application.

-> Repeat these steps until there are no more PDF Reader Pro entries in the list.

-> Restart the computer and install the application.


3) Check if the antivirus software is installed and blocked by the antivirus software, if so, please add the software to the antivirus whitelist, and then try to uninstall and reinstall the software.


If you have any other questions about this, click HERE.

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